5 ARTICLES · 39 MIN
Design useful AI products
Move from the product model to control, permissions, and recovery.
STEP 1
AI UX Design: The Complete Guide to Designing AI Products
Design AI around a useful task, a clear boundary of responsibility, and recoverable outcomes. The interface must explain what the system can do, show when it is…
STEP 2
Agentic UX Patterns: Delegation, Approval, Intervention and Recovery
Give users a clear handoff: define the goal, preview consequential actions, show progress, and provide a way to interrupt or recover. The right control depends…
STEP 3
AI Permissions UX: Designing Safe Agent Access and Actions
Request access when its purpose becomes clear, limit it to the task, and show how to revoke it. Separate permission to read information from permission to change…
STEP 4
Human-in-the-Loop UX: When Should AI Ask for Approval?
Ask for approval when an action is consequential, difficult to reverse, or outside the user's established permission. Put the actual proposed change and its…
STEP 5
AI Error Recovery: Designing When the Model Gets It Wrong
An AI error needs a recovery path, not just an apology. Preserve the user's work, identify which outputs or actions are affected, and offer a specific…
A useful place to start.
Follow a short sequence around the problem you are working on.